1. Information We Collect
We collect information that is necessary to operate a real estate listing platform and provide user support.
- Account details such as name, email address, phone number, password, OTP or password reset details, and login activity.
- Property listing details such as property type, city, locality, address, map link, price, rent, deposit, photos, videos, amenities, availability, ownership or builder information, and other listing content.
- Enquiry and lead details such as contact forms, chat messages, saved searches, property interest, and communication preferences.
- Technical details such as IP address, browser type, device information, pages visited, referral source, timestamps, and cookies or similar technologies.
- Payment or transaction references if paid services, promotions, advertising, or featured placements are used.
2. How We Use Information
We use personal information for legitimate platform operations and user-requested services, including:
- Creating and managing user, owner, and admin accounts.
- Posting, reviewing, approving, hiding, promoting, or managing property listings.
- Displaying public property listing information on the website.
- Sending account emails, password emails, password reset links, listing alerts, support responses, and service updates.
- Connecting buyers, tenants, owners, sellers, builders, agents, and service partners for property-related enquiries.
- Preventing fraud, spam, fake listings, unauthorised access, and platform misuse.
- Improving website performance, search, filters, analytics, and user experience.
- Complying with applicable laws, lawful requests, dispute resolution, and enforcement of our terms.
3. Public Listing Information
Property details submitted for listing may be visible publicly, including title, location, price, property type, images, videos, amenities, description, and selected owner, builder, or contact details. Do not upload private documents, personal family details, keys, identity documents, or anything you do not want visible to users.
4. Sharing of Information
We may share information with:
- Property owners, sellers, builders, agents, buyers, tenants, or users when needed to respond to enquiries.
- Service providers who help with hosting, email delivery, analytics, security, support, payment processing, or communication.
- Internal admins and authorised team members for listing review, support, moderation, fraud checks, and platform operations.
- Government, law enforcement, courts, regulators, or legal advisors when required by law or to protect rights and safety.
We do not sell personal data as a standalone product.
5. Cookies and Analytics
PinDomo may use cookies, session storage, analytics tools, and similar technologies to remember preferences, support login sessions, measure visits, improve search performance, and protect the platform from abuse. Users can control some cookie settings through their browser.
6. Email and Communication
We may send transactional emails such as password emails, password reset links, listing updates, enquiry notifications, admin messages, and support responses. Marketing or promotional communication may be sent where permitted, and users may request to opt out of non-essential communication.
7. Data Retention
We retain information for as long as necessary to provide services, maintain accounts, resolve disputes, prevent fraud, enforce terms, maintain records, and comply with legal obligations. Public listing content may remain visible until removed, hidden, expired, or deleted according to platform rules.
8. Security
We use reasonable technical and organisational measures to protect user information. However, no online platform can guarantee complete security. Users should use strong passwords, avoid sharing OTPs or reset links, and report suspicious activity immediately.
9. User Choices and Requests
Users may request access, correction, deletion, or withdrawal of consent where applicable and subject to legal, security, fraud-prevention, or record-retention requirements. To make a request, contact us using the email below.
10. Children
PinDomo is intended for adults and users legally capable of property-related transactions. We do not knowingly collect personal data from children for account creation or property transactions.
11. Updates to this Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.